DoubleYourDiamond
DESIGN THINKING
by René Andersen
INNOVATION PROJECT LEADERSHIP
CORPORATE TRAINING, MENTORING & COACHING
ORGANISATIONAL CHANGE
TAILORED WORKSHOPS
"René's expertise in Human-Centred Design and Design Thinking has been instrumental in helping us gain a deeper understanding of our visitors, their needs, expectations, and concerns. His contribution has laid a strong foundation for the next phase of our digital transformation. I highly recommend him to any organisation seeking expertise in customer research and design-led innovation."
STEPHEN PENNRUSCOE
Head of Public Engagement
Canterbury Museum
"A good understanding of Design Thinking should be required for all business leaders looking to run a transformation program of any kind or size. René taught us a lot!"
ANDRES GLUECKSMANN
Senior Director
Salesforce
"René significantly contributed to how effectively we undertook organisational evolution and development. Using design thinking techniques, René facilitated numerous initiatives which led to a higher quality experience for our team and customers. "
ABHINAV KESWANI
former CEO of Trineo
"As a Design Thinking Coach, René has helped our own team and our customers immensely. I've lost count the number of times I've been really surprised at the way René has managed a group (small or quite large) through an effective cycle of divergence - convergence - creating, through a deep empathy and inquisitiveness, the kind of environment that always seems to surface interesting insights, but critically, drives these towards a structured output that action can be taken from - even in large groups."
JOHN MASSON
ex-CTO of Kilterset
"René is an excellent Design Thinker with lots of experience and thorough knowledge of the methodology. In addition, he is willing and able to get deep into the respective subject matter, which contributes to great outcomes."
Dr. CLAUDIA SKIBBE
Chief Digital Officer
German Development Bank
"Thanks for the awesome design thinking workshop to improve our tech organization. We generated prototypes that were ready for implementation the day after the workshop - great!"
MARTIN HILGERS
former Director Germany Delivery and Global Mobile
American Express
"René accompanied a challenging change project as a design thinking coach and inspired us with his professional competence and his calm and likeable manner."
FLORIAN THEIMER
CEO
MaibornWolff
René Andersen
DoubleYourDiamond, Founder
New Zealand / Australia
DoubleYourDiamond has delivered hundreds of workshops, trainings and coachings for organisations worldwide.
DoubleYourDiamond focuses on innovation management and cultural development. Through project work, workshops, trainings and coachings, we have helped organisations to deliver better outcomes while fostering internal cultures where people thrive.
Our work is based on humility and our ability to listen and observe closely. We use methodologies with a track record of success in shaping successful products and services, streamlining internal processes and curating positive organisational cultures.
Immersive Hands On Workshops —>
Services
Innovation & project leadership
Lead end-to-end product and service innovation efforts, from discovery and user research through prototyping, validation and scaled delivery. I step into roles required by the project: Design Thinking Coach to guide user‑centred methods; Product Owner to define and prioritise outcomes; Project Manager to coordinate timelines and resources; or Adviser to unblock strategy and stakeholder alignment. Deliverables can include research plans, opportunity maps, prioritized backlogs, prototype artefacts, test protocols, stakeholder communication plans and a pragmatic roadmap for implementation.
Corporate training, mentoring & coaching
Deliver modular learning paths for Design Thinking at beginner, intermediate and advanced levels, plus practical sessions that show how to augment those methods with AI tools and workflows. Formats range from single workshops to multi‑week cohorts and ongoing 1:1 or team coaching. Outcomes: rapid upskilling, applied exercises with real organisational challenges, participant action plans, facilitator guides for internal trainers, and follow‑up coaching to ensure skills are adopted in day‑to‑day work.
Organisational change
Support strategy translation and change execution by combining diagnostic work, strategic framing and targeted capability building. I design tailored workshops and team‑building events to create shared understanding, rework operating models, clarify roles & responsibilities, and establish KPIs and change milestones. Engagements typically include a change readiness assessment, a phased implementation plan, stakeholder engagement materials, and coaching for leaders to sustain momentum and remove adoption barriers.
Tailored workshops & facilitation
Design outcome‑driven, highly interactive workshops tailored to your context and objectives. Common themes: strategy alignment, current vs future state mapping, OKRs and metrics, process redesign, project kickoffs, culture and team norms, retrospectives, creative ideation, journey mapping and persona development. Each session is scoped with clear objectives, agendas, facilitation materials, participant exercises, synthesis artefacts (e.g., insight boards, prioritized action lists) and follow‑up recommendations to convert workshop outputs into executable next steps.
